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Cancellation Policy

Last updated: August 13, 2026

This Refund Policy outlines how refunds are handled for online tutoring services provided by Megan Evans (“the Tutor”).

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1. General Policy

Payments for tutoring sessions are made in advance. Refunds are available only under the conditions outlined below.

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2. Cancellations by the Client

  • Sessions cancelled with at least 24 hours’ notice may be:

    • Rescheduled, or

    • Refunded if preferred

  • Sessions cancelled with less than 24 hours’ notice are non-refundable

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3. Missed Sessions

  • If a student does not attend a scheduled session and no notice is given, the session is non-refundable​

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4. Cancellations by the Tutor

  • If the Tutor needs to cancel a session:

    • An alternative time will be offered, or

    • A full refund will be provided

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5. Technical Issues

  • If a session cannot take place due to technical issues on the Tutor’s side, a full refund or reschedule will be offered

  • If technical issues occur on the Client’s side, refunds are not guaranteed, but reasonable efforts will be made to reschedule where possible​

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6. Block Bookings

  • If sessions are purchased in a block:

    • Unused sessions may be refunded with reasonable notice

    • Any completed sessions will be charged at the agreed rate

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7. Satisfaction

  • If you are not satisfied after an initial session, please get in touch. A refund may be offered at the Tutor’s discretion​

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8. How Refunds Are Issued

  • Refunds will be made using the original payment method where possible

  • Please allow 3–7 working days for processing, depending on the payment provider

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9. Contact

If you have any questions about this Refund Policy, please contact:
Megan Evans
meganevansmail1@gmail.com

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